Audio camera support

 

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    ASUS Devices Issue, no front facing camera

    1. Press windows key + X, release, then press the M key choose allow to open Device Manager 
    2. Find cameras in the list and expand branch
    3. Right click on usb/Realtek camera and choose update driver
    4. Select browse my computer for drivers
    5. Select let me pick from a list of available drivers
    6. In the list select USB Video Device and choose next then finish
    7. Restart computer if prompted

     

    Audio, Video and Microphone Support

    Things to try before contacting IT Support

    Check for malware from the links at the IT Support page then Restart your computer

     

    Speakers

    Check your audio is not muted by clicking on the slider bar see below

    (Muted)

    UnMuted

    (Unmute)

    MutedAudio

     

    If this doesn't resolve your issue Right click the audio icon and Click Troubleshoot Sound Problems

    Follow the prompts through and check that the device is enabled at the bottom of the speaker's page choose ok

    Troubleshoot

    Then test that your audio is working

     

     

    Camera and Microphone Issues

     

    Right Click on the Windows icon and click Settings then Privacy

    Locate the App Permissions in the left-hand column and verify that this is set to On

    Continue to the bottom of the page for other fixes. If this doesn't fix your issue or contact IT Support

     

    Camera

     

     

    Microphone

     

     

    Additional Information

    https://support.microsoft.com/en-us/help/4520288/windows-10-fix-sound-problems